Privacy Policy

Your privacy is important to us
Protecting the privacy and confidentiality of personal information has always been a fundamental
principle in our business relationships. We want you to know that Randstad Canada adheres
to privacy legislation that governs what information may be collected, how it is used and how
it is protected. This Privacy Statement explains our privacy policies and information handling

Protecting your privacy means:

  • We keep your personal information and the business you do with us in strict confidence
  • We do not sell your personal information
  • You have control over how we obtain, use, and give out personal information about you
  • You have reasonable access to the personal information we have about you
  • We respect your privacy when we market our services

Why we collect personal information
We collect information in order to represent you for employment opportunities with our clients,
to carry out contests or surveys, to administer our web site, and to provide information about our
services. We understand that some of this information is personal. We collect, use and disclose
personal information only for purposes that a reasonable person would consider appropriate in
the circumstances. The information we will collect from you includes, but is not limited to:

  • Your personal profile via your resume and information supplied by you
  • Your employment preferences, such as work location, salary, and other personal factors
    important to you

You can visit our web site without sharing any personal information. While visiting our site,
you may choose to provide information in the form of a resume or by creating a profile using
our online Career Manager tool. In order to be considered for opportunities with our clients, you
may choose to provide references. While using our web site, you may choose to provide personal
information in order to enter a contest or complete a survey.

What we do with personal information
When you provide personal information to us in the form of a resume, references, complete a
profile using our Career Manager tool, or by participating in a contest or survey, the information
will be stored in our secure database. We may use your personal information to:

  • Match your profile against our clients’ requirements
  • Contact you regarding profile matches
  • Contact and obtain information about you from references supplied by you (upon your
    approval, see Your Information is Obtained or Used Only With Your Consent)
  • Provide your information to clients (upon your approval, see Your Information is Obtained or
    Used Only With Your Consent)
  • Carry out contests and/or surveys
  • Improve our site and, where applicable, the services we offer
  • We may send you information about our company and promotional material from some of our
    partners from time to time. If you have concerns about receiving occasional communication from
    us, please contact our Privacy Officer.
  • Demographic data collected while visiting our site is used to tailor your experience at our site
    and to display content that we think you might be interested in. We also use this data to learn
    more about the demographics of our site visitors and to refine our marketing plans.
  • For other similar or related purposes that are reasonably necessary for the proper management
    of Randstad Canada’s business.

Randstad Canada temporary employees/placements
When you are placed with one of our clients, we will collect additional information in order
to complete the placement process. In addition, we will survey you to ensure that we are
offering our temporary employees the best possible opportunities and to provide our clients
with constructive feedback. We will survey clients to verify and confirm the information we
currently have in your file and to ensure our temporary employees are consistently meeting client
Please note that all active temporary employees will receive communication from Randstad
Canada containing pertinent information related to current placements.

Your information is obtained and used only with your consent
We want to assure you that any personal information you provide to Randstad Canada will
remain completely confidential until you request otherwise, unless required by law. We do not sell or provide candidate or client information to third parties. We will always obtain your
authorization to contact references and we will always contact you via email or telephone before
we submit your profile to a client requirement.

Your consent can be express or implied
Express consent can be verbal or written. You imply consent when we reasonably conclude that

you have given consent by some action you have taken, or when you decide not to take action.
For example, by providing your contact information, profile or other personal information to a
recruitment specialist or through our web site, you are granting your consent to allow Randstad
Canada to use your profile information in the matching process, and to contact you regarding any
such matches.

You can withdraw your consent after you’ve given it
While we would like your consent to continue to collect and use your information as outlined
above, we want you to know that you do have choices. In addition, you can request to have your
information removed from our database, or opt out of receiving optional future mailings at any
time by contacting our Privacy Officer.

We protect your information from error, loss, and unauthorized access
Our employees who have access to your information are made aware of how to keep it
confidential. Each employee is governed by policies regarding information handling. Only
employees who require access to your information in the course of their duties will have access
to your information.
We respect the confidential information that we receive from others and therefore will
not release any personal information provided to us by third parties without their explicit
As a member of the Randstad Canada online community, you have access to your own
information, information about positions that match your profile, plus additional information and
tools. Select Randstad Canada personnel have password-protected access to your information.
Authorized client/employer contacts are able to view candidate information without seeing your
identity. No client/employer contact may view your personal information (identity or contact
information) without your prior permission.

You can see and verify the accuracy of your information
You can update your personal information at any time through our web site or by contacting
Privacy Officer.
If you would like access to the personal information we have on file for you, we will ask you to
put your request in writing. You will be given reasonable access to your personal information
to verify or correct information. Every effort will be made to respond to your inquiry within 30
days. There may be circumstances where Randstad Canada will not provide you with access or
may require additional time to meet your request, in which case you will be informed.

Links to other sites
Our site may contain links to other sites that we think you might be interested in. While we try to
link only to sites that share our high standards and respect for privacy, we are not responsible for
the content, security, or privacy practices employed by other sites.

Our site uses cookies to keep track of user sessions. We use cookies to deliver content specific to
your choice of language. Cookies improve functionality and in some cases, provide visitors with
a customized online experience.

Password protection
Portions of our web site are password protected to help safeguard your information. When you
complete your registration, you will create a password in order to access portions of the site.
Randstad Canada reserves the right to change passwords at any time to protect the security of

our site. We require that you keep confidential the password you select for accessing our site.
We require that you email us immediately at Privacy Officer. if you feel that your password has
been compromised. If you forget your password, email us and we will issue a reminder of your
password via email.

Resolving your concerns, inquiries, or listening to your suggestions is important to us
In order to continually monitor and strengthen our privacy procedures, we have appointed a
Privacy Officer who can be contacted by email at Please
contact our Privacy Officer if you have any questions about privacy that were not answered
above. We welcome your suggestions.

Changes to this privacy statement
Randstad Canada reserves the right to modify or supplement our privacy statement at any time.
If we make any changes, we will update this site to include such changes and post a notice on
our home page for a period of 30 days, with a link to the updated privacy statement. If you return
to this site after a period of more than 30 days, please check this privacy statement to confirm
you are familiar with the most recent update. Your continued use of the site will constitute your
consent to the changes, including use of personal information previously provided, as if they
were the initial terms. However, we will seek your consent if we want to use your personal
information for purposes other than those agreed to previously.

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